Information

Holidays backed by 30 years experience

HOLIDAYS INCLUDE:

• Return scheduled flights from London Heathrow to Zurich or Geneva

   with British Airways or Swiss International Air Lines
• 2nd class return rail travel from Zurich or Geneva to your chosen resort.
   First class is available for a supplement of £48 per adult.
• Return local transfer on arrival to your resort (unless walking distance)
• Half board accommodation (unless otherwise indicated) in a twin or double
   room with facilities at your chosen hotel
• All airport taxes, fuel and security charges

CHILDREN

40% Reduction for Children
Children aged 2 to 11 when sharing a room with two adults.
No 'ifs or buts' – the same generous reductions throughout the whole season!

HOTEL STAR CATEGORIES

The Swiss hotel association classifies its hotels in five categories indicated by stars. The SHA star classifications are only given as a guide to prospective clients. All hotels are different in style and furnishings and there can be a variation within a star category and this is usually reflected in the price. Where a hotel does not belong to the SHA we have used our knowledge of the property and applied our own rating.

ROOM DESCRIPTIONS

The codes mentioned in our room descriptions are only used as a means of identifying the different types of rooms and should not be read in any other way.
Photographs of rooms are shown as a typical example and your room may vary in size and furnishings. Single rooms will usually be smaller.

MEALS

Half board unless otherwise stated includes a buffet breakfast and dinner. Where there is a choice of menu for dinner this is stated in the hotel description.

RESORT & HOTEL FACILITIES

Where hotel facilities include sauna or solarium etc. it does not mean that they are available without charge. Some resort facilities may not be available at the beginning or end of the season.

DIETARY REQUIREMENTS

Should you need a special diet then you should advise us of your requirements at the time of booking. Vegetarians can be catered for at most of our hotels and many have a vegetarian option on their dinner menu.

SPECIAL REQUESTS

We will pass on any special requests to the airline etc. However, as these are dependent on our suppliers we cannot guarantee that special requests can be complied with. All special requests should be made in writing.

RESERVATIONS

Reservations are best made by telephone so that your requirements may be discussed personally. A deposit of £150 per person is required if your holiday is with Swiss International Air Lines or British Airways. For holidays with any other airlines a minimum deposit of £250 per person will apply.
You will then receive a confirmation invoice which gives full details of the hotel and travel arrangements made. Settlement of the balance is due 10 weeks prior to the departure date. For reservations within 10 weeks full payment is required at the time of booking.

PAYMENT

Balance payments by credit card incur a charge of 2%.
No charge is made for payments by debit card.

CONSUMER PROTECTION

We are fully bonded for your protection.
Our ABTA number is W6292 (click here for more details) and our ATOL number is 3148.

FURTHER INFORMATION

Passports & Visas: British citizens must be in possession of a full 10 year passport and children need their own passport. Information regarding passport requirements can be found on the Foreign and Commonwealth Office website www.fco.gov.uk. British Citizens do not require a visa for Switzerland. Commonwealth and other passport holders may need a visa and should check with the Swiss Embassy (0906 577 1222). We do not accept any responsibility if you cannot travel because you have not complied with any passport or visa requirements.

Foreign Office Advice: We recommend that you keep up to date with the advice provided by the Foreign and Commonwealth Office for travel overseas which can be found on www.fco.gov.uk or on Ceefax page 470.

Health: If you are resident in the UK a European Health Insurance Card (EHIC) entitles you to reduced-cost, sometimes free, medical treatment while you’re in a European Economic Area (EEA) country or Switzerland. Application forms and a booklet ‘Health Advice for Travellers’ can be obtained from main Post Offices and at www.dh.gov.uk/travellers.